Without Beth @ Suspended PPC, we might as well have shut down one of our internal departments completely.
All our client Adwords campaigns/accounts had been suspended due to suspicious activity, and we were unable to create any new ones without them being blocked over and over again.
The complexity of the situation meant that we had been banging our heads against our desks trying to negotiate and maneuver around Google policies for close on 4 months and then, out of the blue, Beth from Phoenix, Arizona fell into our laps answering our online pleas.
The immediate reaction from the team was one of uncertainty, suspicion and distrust.
I, perhaps a little naïve but completely motivated and utterly hopeful, took a chance on Suspended PPC.
Not wanting to let the opportunity disappear I called her back to find out more. After the initial worry about what partnering with Suspended PPC would mean, all my concerns melted away with every additional contact, email, or call.
Beth is friendly, charming, professional and well-connected. She is proactive, patient, empathetic and well-informed. She is everything you need to have when you’re teetering on the edge of insanity and revenue loss, hitting walls at every turn.
I could not have been happier to find a company half way around the world, that was efficient, customer focused and providing me with the help I needed.
In any case, although success was not assured, at the end of month 5 mark we get the email : your accounts are unblocked!
A Champagne cork may have broken at the speed of sound that evening! It took her less than Two weeks.
Today we are currently making the final checkups, and preparing solid new processes (jointly with Suspended PPC) to ensure this never happens again.
And I cannot say it enough : Thank you Suspended PPC for your help and hardwork… your contacts and your tricks of the trade. You have been super.
Josephine Fredrick , Senior Manager, Marvil56 Geneva , Switzerland
Review for amazing Beth.
Google Ads has been our biggest source of leads and business income for the last five years. We hired an agency at the beginning of the year to manage our account and soon after discovered that it had become suspended due to something out of our control and was not our fault. After firing the agency and following the instructions provided by Google to unsuspend our account we were still unable to advertise. We spent countless hours over the course of two months and to put mildly we were extremely frustrated and without a clue on how to proceed. After a quick Google search and phone call to Beth I approached one of our owners and he agreed to give her a shot. It was a bit frustrating at first as there wasn't a guarantee of success but as Beth explained the process we were hopeful on a positive outcome. Beth gave us an initial timeline of two weeks to four months and we were up and running within 30 days. To say we are grateful would be an understatement! Beth was always available for our questions, provided updates regularly and completely under promised and over delivered. Getting back online has been a life saver for our business and all employed here. If you are in a similar situation call her today you won't be disappointed!
VP Digital Marketing
All In Ent.
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